ChatGPT, an AI-enabled chatbot, has recently undergone testing to assess its ability to answer patient questions about medication. While the results are encouraging, providers should be aware that the model currently has a 75% failure rate in responding accurately and completely to patient questions.
ChatGPT is a natural language processing (NLP) model that was originally developed by OpenAI, a San Francisco-based AI research lab. The model has been trained on large datasets of conversational and medical data, and it is designed to mimic the way humans communicate. The model was tested by researchers from the University of Washington and Stanford University, who used a dataset of 250 questions about medication taken from an online health forum.
The results of the study showed that ChatGPT was able to answer 37% of the questions correctly, and gave a partial response for 38% of the questions. However, it failed to provide answers for 25% of the questions. The researchers discovered that in most cases, ChatGPT was unable to generate a complete response, or provided a wrong answer.
The results of the study should be taken with caution, as they were based on a limited dataset of questions. However, it does point to the fact that ChatGPT is not yet ready to replace doctors or medical professionals in providing health advice. This means that providers should be aware that many of their patients may be turning to ChatGPT for answers to health-related questions, and this could lead to them receiving incorrect or incomplete information.
Despite the drawbacks, the study also showed that ChatGPT is an effective tool for quickly providing basic information about medications or common medical conditions. This could be beneficial for doctors who are overwhelmed by the amount of patient data they have to process and could benefit from an AI assistant that can provide basic information.
The study highlights the importance of healthcare providers being up to date on the latest AI advancements and understanding the potential risks and benefits of AI-based medical advice. AI can be used to help providers deliver better care, but they should also be aware of the potential for errors and act accordingly by informing their patients of the risks.
Overall, the study highlighted a number of key areas in which AI-based chatbots can still improve in order to be used as an effective medical resource. Providers should be wary of the fact that the model does not always give sound medical advice, given many of their patients could be turning to ChatGPT to answer health-related questions.
